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Donutv
Member
# Posted: 21 Oct 2011 11:25


Recently I've been having trouble with my modem. At first I thought it was an issue from the router, but after a number of hard resets on the router and the problem persisting, I looked at the modem log and saw a bunch of error(none of which I can make sense of). The router does not have any errors in its log and I made sure it was configured properly. This is the log for my cable modem

10/13/2011 23:19 20000200 3 No Ranging Response received - T3 time-out
10/16/2011 4:01 8010300 5 DHCP RENEW WARNING - Field invalid in response
10/19/2011 6:35 20000400 3 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
10/19/2011 6:36 20000100 3 No Maintenance Broadcasts for Ranging oportunities received - T2 time-out
10/19/2011 6:37 20000200 3 No Ranging Response received - T3 time-out
10/19/2011 6:37 18000200 3 UCD invalid or channel unusable
10/19/2011 6:37 17000100 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
10/19/2011 6:39 20000200 3 No Ranging Response received - T3 time-out
10/19/2011 6:39 20000100 3 No Maintenance Broadcasts for Ranging oportunities received - T2 time-out
10/19/2011 6:39 18000200 3 UCD invalid or channel unusable
10/19/2011 6:39 17000100 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
10/19/2011 6:39 17000400 3 SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
10/19/2011 6:39 17000100 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
10/19/2011 6:40 17000400 3 SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
10/19/2011 6:40 17000100 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
10/19/2011 6:40 17000400 3 SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
10/19/2011 6:40 17000100 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
10/19/2011 6:40 20000200 3 No Ranging Response received - T3 time-out
10/19/2011 6:41 1040100 6 TLV-11 - unrecognized OID


If any other information is needed to help me figure this please ask, any help is appreciated.

Donutv
Member
# Posted: 21 Oct 2011 23:12


My apologies. The problem is that the modem will consistently lose connectivity for about 5-10 minutes and this has been going on for about a month now. At first I thought it was my router, a netgear WNDR3700 but after a few hard resets and factory resets the problem still remained. The modem is an ARRIS TM602G.

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